Astragen Privacy Policy

At Astragen, accessible at Astragen, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded
by Astragen and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at contact@astragen.in .
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Astragen. This policy is
not applicable to any information collected offline or via channels other than this website.


App Content

The content provided in the app is purely educational. All the digital resources like animations, ibooks, lesson plans, i-activities are developed to aide in the teaching - learning process
in a class.
All the content provided completely adheres to the curriculum developed by AstraGen for Nursery to Grade 10.


App Functionality

Astragen app is developed to bring the learning environment home for the children. It provides various tools and resources developed by AstraGen to aide the child's education by
creating a hybrid model of off / online learning platform.


Ads

We do not place ads of any sort in our app. This is purely an educational app meant solely for the purpose of aiding the child's education.


Data Collection

The data we collect for the proper function of the app includes their name, gender, mobile numbers / email address.
The purpose of the name and gender is to address the child as he uses the app. The purpose of mobile numbers / email address is to provide a way for the users to retrieve a lost
password or reset the password.
We do not share or sell the data collected from the users with any third parties. We do not use the data colledted from the uers for any kind of advertising or suggestions. The data is
purely to service the user better in case of any requests from their side.


APIs and SDKs

All the APIs and SDks are compliant for use in child-directed services. We do not use google sign-in (or any other Google API Service that accesses data associated with a Google
Account), Google Play Games Services, and any other API Service using OAuth technology for authentication and authorization.


Legal Compliance

The content provided in the app, APIs and SDKs used are compliant with the U.S. Children's Online Privacy and Protection Act (COPPA), E.U. General Data Protection Regulation (GDPR).


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal
information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you
may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information

We use the information we collect in various ways, including to:

πŸ‘‰ Provide, operate, and maintain our webste.
πŸ‘‰ Improve, personalize, and expand our webste.
πŸ‘‰ Understand and analyze how you use our webste.
πŸ‘‰ Develop new products, services, features, and functionality.
πŸ‘‰ Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes.
πŸ‘‰ Send you emails.
πŸ‘‰ Find and prevent fraud.


Log Files

Astragen follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, Astragen uses β€˜cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or
visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found
at the browsers' respective websites.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

πŸ‘‰ The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
πŸ‘‰ The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
πŸ‘‰ The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
πŸ‘‰ The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
πŸ‘‰ The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
πŸ‘‰ The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
πŸ‘‰ If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their
online activity.
Astragen does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our
website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Additional

No monetization activities are carried out using this app.
No ads are displayed in this app. No sales or payments are carried out using this app.

This app is intended solely for the education of the child. No content that is deemed to be harmful for the child will be available in this app.
All the user genrated content will be monitored and appropriate actions will be taken if any viloations to the children's safelty and rights are found.

This app is developed by AstraGen India Pvt. Ltd. We are the sole owners of the literary, intellectual and multimedia content in this app.

We do not collect any unnecesary data from the users. We do not share or sell any data generated by the users with any third parties.


Terms & Conditions

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Astragen accessible at Astragen.These Terms will be applied fully and affect to your use of this Website. By using this Website, you agree to accept all the terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.


Intellectual Property Rights

Other than the content you own, under these Terms, Astragen owns all the intellectual property rights and materials contained in this Website.
You are granted limited Permission only for purposes of viewing the material contained on this Website.


Restrictions

You are specifically restricted from all of the following:

πŸ‘‰ publishing Astragen material in any other media;
πŸ‘‰ selling, sublicensing and/or otherwise commercializing any of this Website material;
πŸ‘‰ publicly performing and/or showing any of this Website material;
πŸ‘‰ using this Website in any way that is or may be damaging to this Website;
πŸ‘‰ using this Website in any way that impacts user access to this Website;
πŸ‘‰ using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
πŸ‘‰ engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
πŸ‘‰ using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Astragen may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.


Your Content

In these Website Standard Terms and Conditions, β€œYour Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Astragen a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be invading any third-party's rights. Astragen reserves the right to remove any of Your Content from this Website at any time without notice.


No warranties

This Website is provided β€œas is,” with all faults, and Astragen express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.


Limitation Of Liability

In no event shall Astragen, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Astragen, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


Indemnification

You hereby indemnify to the fullest extent Astragen from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


Variation of Terms

Astragen is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


Assignment

The Astragen is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


Return Policy

The registration fees and the monthly subscription fees once paid will not be returned under any circumstances. Any damaged booksets can be returned only with prior approval from our team. Returns without any prior intimation will not be accepted. Please contact us at 0 86666 89988 or email us at contact@astragen.in for your queries regarding Returns.


Cancellation Policy

If you wish to cancel the monthly subscription due to any reason, you are free to do so at any time. The amount paid will not be returned and the subscription will not be cancelled immediately. Astragen will not compensate any unused time in any way You will be able to access the Astragen tools till the end of your subscription time. You are free to access the website or stop using it at your own free will. The order placed for booksets can be cancelled only until it is dispatched and before an LR number is generated by the delivery company. Please contact us at 0 86666 89988 or email us at contact@astragen.in for your queries regarding cancellation of the subscription or delivery of booksets.


Entire Agreement

These Terms constitute the entire agreement between Astragen and you in relation to your use of this Website, and supersede all prior agreements and understandings.


Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Republic of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in India for the resolution of any disputes.


Shipping Policy

The Booksets ordered from Astragen will be delivered within India only. The transport agency for delivering the booksets will be selected solely at the discretion of Astragen . All orders are processed within 2 – 3 business days. Orders are not shipped or delivered during Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Refund Policy

Given the nature of downloadable digital items, we do not generally offer a refund or credit on a purchase. Any refunds in respect to the undelivered books will be processed within a week of return of undelivered Booksets. Once the refund request id processed, we will initiate a credit to your original mode of payment (credit / debit cards, bank transfer etc.). You will receive the credit within a certain amount of days depending on your service providers policies.